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FAQ
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How soon can you deliver?
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You will have to contact us please; it depends on the kit you would like to have, and the waiting list.
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Where to can you deliver?
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Basically any where within this planet, unless there are restrictions importing at your country.
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Can I exchange parts in a Kit?
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Yes, all parts are exchangeable, as far as mast, bridges, sails. |
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Can you send me this as a gift, so my custom taxes will be lower?
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Yes, we can do that for you, but you have to know that insurance will be on the value you choose (even with gifts there is a value to declare). |
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What about warranty?
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If there is proof of material failure (providing the accrued pictures) or sending the part in, we will replace it with a new part, same as you purchased. |
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Replacement parts or interchange parts
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Are available on request, please see our "parts" section. |
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Can I purchase selected parts?
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Yes you may. |
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Are there any drawings I can get?
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There will be drawings available soon, with a corresponding license. |
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What kind of shipment do you provide?
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On first place we have the regular international post office, with a relative low cost, but very slow.
Then we can offer DHL Worldwide, expensive, but fast and reliable.
In any case, value of transportation will be added to the FOB price + corresponding insurance.
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Do I have to insure?
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Well, we recommend it, but it's all up to you, it will be your responsibility once merchandise has been dispatched. |
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Where are you located?
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At S. C. de Bariloche, Patagonia - Argentina. South America |
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How do I pay?
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For the time being, we can only accept a money transfer to a bank that we will provide. As soon as we have something better we will announce it here. |
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You have a different question, please  |