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FAQ

How soon can you deliver?


You will have to contact us please; it depends on the kit you would like to have, and the waiting list.

Where to can you deliver?


Basically any where within this planet, unless there are restrictions importing at your country.


Can I exchange parts in a Kit?


Yes, all parts are exchangeable, as far as mast, bridges, sails.

Can you send me this as a gift, so my custom taxes will be lower?


Yes, we can do that for you, but you have to know that insurance will be on the value you choose (even with gifts there is a value to declare).

What about warranty?


If there is proof of material failure (providing the accrued pictures) or sending the part in, we will replace it with a new part, same as you purchased.

Replacement parts or interchange parts


Are available on request, please see our "parts" section.

Can I purchase selected parts?


Yes you may.

Are there any drawings I can get?


There will be drawings available soon, with a corresponding license.

What kind of shipment do you provide?


On first place we have the regular international post office, with a relative low cost, but very slow.

Then we can offer DHL Worldwide, expensive, but fast and reliable.

In any case, value of transportation will be added to the FOB price + corresponding insurance.

Do I have to insure?


Well, we recommend it, but it's all up to you, it will be your responsibility once merchandise has been dispatched.

Where are you located?


At S. C. de Bariloche, Patagonia - Argentina. South America

How do I pay?

For the time being, we can only accept a money transfer to a bank that we will provide. As soon as we have something better we will announce it here.

You have a different question, please